When we start a business, we know we’re an owner and a founder and whatever title represents the technical skillset we bring to the table…
In a past endeavor I was working with a leadership team that had fantastic aspirations for the company – they genuinely wanted to serve the…
Well, the fateful day has come to unpack this hefty phrase. If you follow me on LinkedIn or Twitter, or if you talk to me…
Here’s an uncomfortable idea: Your business exists for a unique purpose that no other business can satisfy. It exists to serve specific customers that need…
If you are into history (as I apparently am), you may know all there is to know about a man named Hernán Cortés. For those…
I recently discovered kintsugi, which is an art form from the Japanese tradition that takes a broken vessel and repairs it with gold paint, thus…
These resources literally changed my life and shaped my thinking about subjects such as service, leadership, teamwork, team building, operational excellence, and organizational development. Enjoy!…