One of my favorite things to do when I feel a little discouraged (it happens to everyone at some point!) is to step back and…
In my previous post, we talked about the importance of seeing reality. I gave you a great anecdote of how I have recently been interacting…
When embarking on a new improvement measure, whether in your personal life or at your job, REALITY must be the starting point. Right? Because if…
Well, the fateful day has come to unpack this hefty phrase. If you follow me on LinkedIn or Twitter, or if you talk to me…
Here’s an uncomfortable idea: Your business exists for a unique purpose that no other business can satisfy. It exists to serve specific customers that need…
If you are into history (as I apparently am), you may know all there is to know about a man named Hernán Cortés. For those…
I recently discovered kintsugi, which is an art form from the Japanese tradition that takes a broken vessel and repairs it with gold paint, thus…
These resources literally changed my life and shaped my thinking about subjects such as service, leadership, teamwork, team building, operational excellence, and organizational development. Enjoy!…
Cyrus the Great is quoted as having said, “Success always calls for greater generosity – though most people, lost in the darkness of their own…
This is perhaps my favorite quote. I don’t know who said it. I found it painted on a wall in LA while I was there…