I like to use an analogy in my work, which is that your business is a tree. Artful, I know. Let’s look at the different…
Sounds cool, doesn’t it?! That’s because it is. For myself, I imagine a dark, dirty mine on the side of a mountain. Men are blasting…
This is one of my very, very favorite tools. I learned about the improvement kata during my days in food manufacturing, and I have found…
In every company I’ve worked for, there’s seasonality to the business. Everything in life has its ebbs and flows. For one company in particular, the…
I came to a realization recently that I have been in love with the concept of struggle for…oh, my whole life, pretty much. I was…
In business – in any area of life, really – we often say yes to things we don’t have a good feeling about. We say…
It’s exhilarating, to be the one who knows how to solve all the problems. To be the one who people come to with problems. To…
Ah, company values. If you’ve seen any of my video vignettes on taking apart fluffy culture cliches, you know this is one that’s at the…
For me – and many people around me – 2019 was the Year of Change. I don’t typically agree with assigning general monikers to things…
Process improvement is when you focus your efforts on solving the root cause of an issue instead of just trying really hard not to make…